Contact us

We value your feedback, inquiries, and suggestions. At ElegiaMuse, we are committed to providing exceptional customer service and ensuring a seamless shopping experience for all our clients. Please feel free to reach out to us through the following channels:

Email Support

For general inquiries, order assistance, or product information, email us at [email protected]. Our team strives to respond within 24-48 hours during business days.

Corporate Address

Company name：Jiawenhe (Beijing) Trading Co., Ltd.
Company address：Room 115, 1st Floor, No. 85, Huilongguan West Street, Huilongguan Town, Changping District, Beijing

Operating Hours

Our customer support team is available Monday through Friday, from 9:00 AM to 6:00 PM EST, excluding major holidays.

Thank you for choosing ElegiaMuse. We appreciate your trust and look forward to assisting you with all your fashion needs.