Shipping Information

At ElegiaMuse, we are committed to delivering your fashion items promptly and securely. Please review our shipping policy below for details on processing times, delivery, and related information.

Standard Shipping

We currently offer Standard Shipping for all orders. This service ensures reliable delivery to your provided address. Shipping fees are calculated based on your order's destination and weight, and will be displayed at checkout. Note that we do not offer free shipping at this time.

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Time

Standard Shipping typically takes 5-10 business days for delivery, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.

Shipping Destinations

We ship internationally to most countries. During checkout, ensure your shipping address is accurate and complete to avoid delivery issues.

Order Tracking

Once your order is shipped, a tracking number will be provided via email. Use this to monitor your package's status through our carrier's website.

Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or unpaid customs fees, we will contact you via email to arrange reshipment. Additional shipping fees may apply.

Contact Us

For any shipping-related inquiries, please reach out to our support team at [email protected]. We aim to respond within 24-48 business hours.